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FAQs

FAQs

Frequently Asked Questions

The following are some examples of questions previously asked by our customers.

Not with the wigs I provide. All my wigs are from the United States and are of the very best quality. Depending on your budget you can spend from $300 up to $3,000.

You can choose, between a synthetic wig and a human hair wig. However, with the human hair wigs falling into the higher price bracket. Whatever you choose, your wig will look fantastic.

Synthetic wigs are a good choice for a number of reasons.  They are very easy to look after, they are style set, meaning your curls, waves or straight-haired wig will maintain their shape and style even after washing.

Also, synthetic wigs are recommended by medical professionals due to the fact that they do not harbor bacteria.

Human hair wigs are fantastic if you seek a long hair length. Human hair wigs in long styles will last longer than their synthetic counterparts.

Synthetic wigs are very good for short styles.

All wigs are adjustable, “However” some wig styles come in large and petite.

Make an appointment and we can see what hairpiece or wig you may need.

People tell me how anxious they can be before seeing me, and how happy and relieved they are at discovering how easy and pain free the process for finding their perfect wig or hairpiece is.

Most people like to get this appointment out of the way as they can rest easy knowing everything relating to their hair loss is in order.

My experience has been that once people get over the initial shock of diagnosis, they quickly fall into the practical side of things and having a wig and headwear on standby is a decision that they are happy with.

There is no definitive answer that applies to each and every person.

As well as an extensive range of wigs you might like the option of a wearing a beautiful turban, sun-cap, scarf, or a stylish head wrap.

Many like having both options.

Yes, absolutely.

We can match the wig to your existing hair colour and style or we can try wigs in differing lengths, colours and styles to see which suits best.

We so often find that clients are delighted to discover that a different length, colour or style looks fabulous which they may have never thought of before

That can now be achieved with a totally realistic hairline due to the advent of lace cap wigs.

There are now so many styles that come with a lace cap.

You should NOT use ordinary shampoo, conditioner or hair product on wigs or hairpieces. They are not designed for the wig fibers.

We highly recommend using a range of hair products that is specifically designed for the particular wig you purchase. We carry a full range and can provide these to you.

You should NOT use ordinary shampoo, conditioner or hair product on wigs or hairpieces. They are not designed for the wig fibers.

We highly recommend using a range of hair products that is specifically designed for the particular wig you purchase. We carry a full range and can provide these to you.

Yes. We come to you with an extensive range of wigs. My service is discreet and your confidentiality is maintained at all times. Our cars do not advertise who we are for complete privacy from neighbours.

Simply call me on 0407-896-415 and I’ll book you in for an obligation-free appointment.

Appointments generally last 2 hours or so. Please allow enough time. I can usually make an appointment for you within a few days of your initial call.

Alternatively, complete the enquiry form on our Contact Us page and we will be in touch as soon as possible

I carry around 600 wigs at all times plus a huge range of headwear.

If you choose, a wig on the day you can purchase it on the spot. If a particular colour or style is required which I don’t have in stock, it can take up to two weeks to fulfil your order.

I accept payment by cash, cheque, eftpos, credit card or over the phone.

DVA Gold cardholders who are losing their hair through a medical condition are entitled to 2 wigs per year for free.

All health funds are different. If you pay into Extras you will most likely be entitled to a rebate – providing that you obtain a letter from your doctor advising you need a wig due to medical reasons (chemotherapy or other).

You will need to contact your health fund to confirm that you are eligible.

Yes. I often find that clients support people will end up trying on and falling in love with a wig themselves, when the purpose of the appointment was for their friend.

You don’t have to have lost your hair to enjoy wearing a wig. They are so natural looking, time saving and always good to have in the wardrobe for that special occasion. A lot of people take their wig overseas with them, so they are not wasting time styling their hair.

Yes, I love to do presentations for people in retirement villages. They always enjoy the presentation and the fun of trying wigs on.

People of this age sometimes have thinning hair and love to be able to wear their wig when participating in various social outings.